‘Tis the Season For Adaptation: 5 Technologies Helping Retailers Emerge Stronger and Smarter

By Jason Mann – 12/18/2020

Instead of the usual hustle and bustle of holiday displays and merchandise offered to catch the eye — and the wallets — of shoppers, retailers have found themselves grappling with a new layer of stress borne of the ongoing pandemic struggle and the economic mess left in its wake.

The advent of online shopping put pressure on retailers years ago to move forward with digital transformation plans. The pandemic only increased that pressure. In 2019, online shopping accounted for 14.1% of retail sales worldwide. When the pandemic struck, online shopping catapulted…

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