ISG Provider Lens™ report finds Nordic banks also focused on improving customer experience
STOCKHOLM, Dec. 17, 2020 (GLOBE NEWSWIRE) — While banks in the Nordic region are ahead of the curve in adopting new technologies, some large banks there are running legacy “spaghetti” IT systems after acquiring competitors, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2020 ISG Provider Lens™ Banking Industry Ecosystem Report for the Nordics finds banks in the region looking to technology service providers to help them manage and consolidate multiple core IT systems in a cost-effective manner.
“Untangling these legacy spaghetti systems will be a significant challenge for several large banks in the Nordics,” said Jan Erik Aase, director and global leader, ISG Provider Lens Research. “This creates significant opportunities for…